So you are facing a problem in your organization, and you assign a team to resolve that problem. The team will do its work and then report back to you.
In these settings, you get to do what I call “Talent Observation” on the people assigned to fix the problem. Watch the video below to learn more.
Let’s say this team consists of three people assigned the task of fixing the music problem. Every week they will come back and report, “We tried this. We talked more about that. And we are considering these solutions.”
At that point, as the leader, you can start to assess the problem-solving capabilities of the three people on that team. This is a wonderful leadership development opportunity for you.
Maybe there are two sleepy people on the team, but there is one person who is really taking this seriously and coming up with a lot of creative ideas. You should make a mental note: “This person is creative, determined and has relational intelligence. This is impressive.”
And if that team comes up with a solution that actually solves the music problem, consider calling on that sharp person to be on your problem-solving team the next time there is noise in another part of the organization.
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Bill Hybels is the senior pastor of Willow Creek Community Church, a church of more than 25,000 people across eight Chicago-area congregations. He founded The Global Leadership Summit with a commitment to develop and mentor leaders worldwide, now impacting 400,000+ leaders in 128+ countries. Hybels is the best-selling author of more than 20 books, including the video curriculum, Leading from Here to There: 5 Essential Skills.